Google NewsAmazon axed more than 100 customer service managers in CEO Andy Jassy's latest job cuts  Yahoo FinanceWhen the customer is not always right  Financial TimesOregon employment officials promise more effective service with reduced phone line hours  Oregon Public BroadcastingNTTA customer service, Tarrant County district clerk spar over mistaken charge  The Dallas Morning NewsVerizon (VZ) Enhances Customer Service With GenAI Integration  Yahoo FinanceParloa, a conversational AI platform for customer service, raises $66M  TechCrunchSenate passes bill improving air safety and service for travelers, a day before FAA law expires  The Associated PressHow did customer service get so bad?  Financial TimesAmazon axes more than 100 customer service managers  Fortune


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